Our editorial team
PolicyholderAid is published by a small editorial team focused on a single beat: how California property insurance actually works for the policyholder, and what to do when the carrier hasn't paid what your claim is worth.
The team is structured around three roles. Editorial handles topic selection, research, drafting, and the final edit. Licensed public adjusters from the affiliated California PA firm review articles touching public-adjuster practice, claim documentation, scope-of-loss methodology, and carrier negotiation patterns. California-licensed attorneys review articles touching bad-faith law, attorney fees, litigation strategy, and statutory remedies. The reviewer's name and credentials appear on the byline of each article they sign off on.
For the full description of how the team works — research methodology, sources policy, AI-assistance policy, conflict-of-interest policy, and corrections — see our Editorial Standards page.
Team members
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PolicyholderAid Editorial
Editorial Team
Independent California property insurance research and writing — reviewed by licensed CA public adjusters before publication.
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Jordan Stambaugh
Publisher
Publisher of PolicyholderAid. Directs editorial strategy and oversees the editorial-service brand separation.
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How expert review works
California public-adjuster practice and California bad-faith law are both narrow, practitioner-driven specialties. We don't publish guidance in either area without review by a person who works in it.
For PA-practice topics — claim documentation, scope-of-loss, additional living expense math, code-upgrade calculations, the public adjuster's role in negotiation — the reviewer is a licensed California public adjuster on the affiliated firm's team. For bad-faith and litigation topics — Brandt fees, §790.03 claim-handling violations, appraisal procedure, attorney fee structures — the reviewer is a California-licensed attorney with first-party insurance experience. The reviewer reads the draft, flags anything they would want corrected before signing their name to it, and the editorial team revises the draft before publication.
Joining the team
The affiliated California public adjuster firm is being staffed for launch. As that team comes together, additional named team members and reviewers will be added to this page with their California Department of Insurance license numbers and credentials. For inquiries, email [email protected].
Reaching the team
Editorial questions, corrections, source recommendations, and reader feedback all go to [email protected]. We read everything and respond to substantive notes — especially corrections.